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HR Manager

Nairobi, Kenya
Portfolio Company
Posted on
December 6, 2023


Kwara is a pioneering fintech startup revolutionizing banking in emerging markets. Backed by prominent investors like Softbank, Breega, and others, we're on a mission to create financial health in these markets. Our focus on credit unions allows us to empower communities with digital, secure, and efficient banking tools, starting in Kenya with a vision to scale globally. We have top talent from Lehman Brothers, Nubank, Fairmoney, Amazon, PwC and multiple founders. If an Olympic ​Team like this excites you, then read on!


We are looking for an exceptional Nairobi-based HR Manager to take charge of our HR in Kwara. The HR Manager will be responsible for developing and promoting employee happiness, HR strategies and policies, ensuring compliance with local labor laws, and fostering a workplace that attracts and retains top talent while promoting diversity and inclusion.

Key Responsibilities
  1. HR Strategy: Formulate and execute HR strategies aligned with our organizational objectives to drive success in Kwara.
  2. Recruitment and Onboarding: Lead end-to-end recruitment, from posting jobs and sourcing candidates to conducting interviews and making offers. Develop an efficient onboarding process to welcome new hires.
  3. Talent Development: Create and manage training and development initiatives to enhance employee skills and competencies. Identify and nurture high-potential individuals for career growth.
  4. Employee Relations: Cultivate a positive and inclusive workplace culture by effectively addressing employee concerns, conflicts, and grievances. Ensure consistent application of HR policies.
  5. Compensation and Benefits: Administer compensation and benefits programs in compliance with local regulations. Ensure our compensation structure remains competitive in the local market.
  6. Compliance: Stay abreast of Kenyan labor laws and regulations to ensure HR practices are compliant. Maintain HR records and documentation as required by law.
  7. Performance Management: Develop and implement performance appraisal systems and guide managers on providing performance feedback and improvement plans.
  8. Diversity and Inclusion: Lead initiatives that promote diversity and inclusion within the organization, fostering a culture of respect and belonging.
  9. Employee Engagement: Oversee and implement engagement initiatives and activities to boost morale and job satisfaction.
  10. Reporting and Analytics: Generate HR reports and analytics to assess HR metrics, track progress, and provide data-driven recommendations for improvements.


  • Startup experience is a huge plus.
  • Proven experience as an HR manager or HR lead, with at least 5 years of relevant experience.
  • Ability to manage upwards, directly to founders/business owners
  • Change management in a fast-paced environment.
  • In-depth knowledge of Kenyan labor laws and regulations.
  • Exceptional interpersonal and communication skills.
  • A commitment to maintaining a high degree of confidentiality and integrity.


Kwara is a well-funded venture-backed fintech startup by Softbank, Breega, Finparx, Google, Norrsken, FINCA Ventures, Catalyst Fund and Kepple.

We are a remote-first engineering team, with engineers across the EU and Africa. We have an office in Berlin and an office in Nairobi, from which you are welcome to work if that fits with your lifestyle. We care more about finding talented and motivated engineers than their physical location.

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About Us

What if we told you that banking in emerging markets could actually work for the majority? What if you could be part of that change?

At Kwara, we've dedicated ourselves to improving financial health in emerging markets, and the little known truth is that credit unions are the fastest way to get there. With more than 1.2 billion people horribly underbanked, there's no time to waste. ⚡

A credit union is a local community bank that's owned by its clients - a simple but elegant set up that ensures all incentives are aligned. They offer affordable loans, so people don't get sucked into debt traps by loan sharks, and also help their end users build up that magical habit of saving - so rainy days aren't so worrisome ☔ and the future is worth looking forward to.

Kwara provides the tools credit unions need to operate securely, efficiently and digitally, while delivering a sleek and modern experience for the millions of people who rely on them. We've started in Kenya, where there are 10 million credit union end users already - and where in 2030 there will be 20 million end users. It's just the beginning, and we are welcoming wildly ambitious and passionate builders to create a future where retail banking works for everyone. Sounds like you? Book your spot!